Managing Your Account

Updating Your Info

• How do I change my email address?
• Where can I go to update my account info & preferences?
• How do I change my password?
• How can I change my name?
• Where can I view or update my privacy settings?

Email Subscriptions

• What types of email does Classmates send to members?
• How do I subscribe to or unsubscribe from email subscriptions?
• What should I do if I'm not receiving all of my email from Classmates?
• What should I do if I'm receiving email from Classmates for someone else?

Billing & Renewal Settings

• How can I review and update my billing info?
• Where can I review or change my renewal option (automatic or manual)?

Duplicate Registrations

• What should I do if I see duplicate listings of my name?
• I paid for a membership but the site is asking me to upgrade. Why?
• Can I merge my duplicate memberships or transfer information between them?
• What if I see duplicate listings of someone else's name?

Cancelling Your Membership

• How do I cancel my membership?