Troubleshooting

Creating a New Account

• Error messages when registering as a new member

Logging In

• Invalid Registration/Password error after password resets
• Didn't receive your password reset email?

Duplicate Accounts

• Upgraded but cannot use membership benefits
• Duplicate listings of your name on your Class List
• Duplicate listings of someone else's name on your Class List

General Issues

• Problems receiving email from Classmates®
• Technical issues while using Classmates®
• Issues while posting photos