If you’re encountering technical issues with a virtual reunion you're invited to, please try the following troubleshooting tips:
- Make sure the device you’re using meets the technical requirements outlined at the bottom of this page.
- Try joining from a different device, if possible (you can use a computer, phone, or tablet).
- Try a different browser, and make sure you’re using the most recent browser version.
- Once you join, make sure your camera is turned on and check to see if you’re on mute.
Note: Virtual Reunions is a Beta feature. We're trying something new, so there might be some bumps in the road. You can help by sharing feedback about your virtual reunion experience here.